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Service Status: Online - no issues reported

Reported outage 06/23/2025

Prevented users from logging into the Big Green Egg app. The outage timeframe began on Saturday the 21st at 8:46 am and ended Monday the 23rd at 9:53 am.

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Wifi Thermometer

500

400 Kamado

400 Universal

200v2 & 300

100

Product Knowledge Base

View FAQ’s, troubleshooting tips, helpful articles and more.

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Warranty Information

View the Flame Boss Warranty and Return Policy.

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1-800-978-9078

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Firmware Releases

Flame Boss is always striving to improve your cooking experiences and sometimes that means updating the software that runs on your device (aka, firmware).

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All your burning questions answered.

Frequently asked Flame Boss shop questions.

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Compatibility Guide

Make sure you’re getting the right product by seeing what each controller, thermometer and accessory is compatible with.

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